Now more than ever, this course is a must. As society becomes more diverse it is important for law enforcement, first responders and 911 call-takers to have an understanding of others’ cultural backgrounds. Law enforcement and first responders play a major role in dealing with everyday situations and crises, so it is important to understand how culture can impact these interactions. Cultural characteristics can include: customary beliefs, racial/ethnic background, religious affiliations, values, norms, preferences, practices and other shared ideas of different groups, and can be a major determinant of one’s behavior. This eight-hour course is designed to ensure that law enforcement, first responders and 911 call-takers have an understanding of different cultural norms and how that impacts perception and numerous public safety issues.
State 911 Approved 8 hour course
Some of the topics covered:
- The importance of understanding cultural norms
- Adapting to a changing and diverse community
- How cultural norms and non-English speaking can impact first responders and call-takers
- Understanding diversity and culture in relation to decision making
- Review first responder’s culture
- Discuss police legitimacy issues
- Understand the 6 pillars of US Policing with specific attention given to developing a guardian mindset
- And many other important areas
Instructed by: Dr. Demetrice Phillips
UPCOMING IN-PERSON COURSES
May 31, 2024 at the Natick Police Department 8AM-4PM
AVAILABLE ON-LINE/ON-DEMAND email us at info@hanrahanconsulting.com for pricing and access.
COURSE FEE:
- $250 for in-person
- $125 for on-demand
To register for this course email us at info@hanrahanconsulting.com and include the following information:
- COURSE TITLE
- COURSE DATE or On-Demand
- ATTENDEE(s) NAMES (and emails if on-demand)
- DEPARTMENT/AGENCY NAME
- Dept./Agency contact name and email
CONTACT US TO HOST THIS COURSE! info@hanrahanconsulting.com or call (617) 612-5210
