HANRAHAN CONSULTING, LLC

PUBLIC SAFETY PROMOTIONS, TRAINING, SELECTION & MORE

UNDERSTANDING CULTURAL NORMS

Now more than ever, this course is a must.  As society becomes more diverse it is important for law enforcement, first responders aqnd 911 call-takers to have an understanding of others’ cultural backgrounds. Law enforfcement and first responders play a major role in dealing with everyday situations and crises, so it is important to understand how culture can impact these interactions. Cultural characteristics can include: customary beliefs, racial/ethnic background, religious affiliations, values, norms, preferences, practices and other shared ideas of different groups, and can be a major determinant of one’s behavior. This eight-hour course is designed to ensure that law enforcement, first responders and 911 call-takers have an understanding of different cultural norms and how that impacts perception and numerous public safety issues.

State 911 Approved 8 hour course

Some of the topics covered:

  • The importance of understanding cultural norms
  • Adapting to a changing and diverse community
  • How cultural norms and non-English speaking can impact first responders and call-takers
  • Understanding diversity and culture in relation to decision making
  • Review first responder’s culture
  • Discuss police legitimacy issues
  • Understand the 6 pillars of US Policing with specific attention given to developing a guardian mindset
  • And many other important areas

Instructed by: Demetrice Phillips

AVAILABLE ON-LINE/ON-DEMAND email us at training@hanrahanconsulting.com for pricing and access.

COURSE FEE:

  • $175 for in-person
  • $125 for on-demand

To register for this course email us at training@hanrahanconsulting.com and include the following information:

  • COURSE TITLE
  • COURSE DATE or On-Demand
  • ATTENDEE(s) NAMES (and emails if on-demand)
  • DEPARTMENT/AGENCY NAME
  • Dept./Agency contact name and email

CONTACT US TO HOST THIS COURSE! training@hanrahanconsulting.com or call (617) 612-5210