HANRAHAN CONSULTING, LLC

PUBLIC SAFETY PROMOTIONS, TRAINING, SELECTION & MORE

HANDLING MENTAL HEALTH & SUBSTANCE ABUSE CALLS for 911

The number of mental health related calls is on the rise. Substance abuse, particularly the current heroin epidemic, poses special challenges for first responders.  911 Call-takers need to be familiar with a wide variety of mental health disorders, cognitive impairments and substance abuse disorders, the appropriate types of responses, available resources, and the legal aspects of responding to these sensitive types of calls.  This eight-hour course is designed to ensure that 911 call-takers are knowledgeable and prepared on how to best handle these types of sensitive, and potentially dangerous, calls.

State 911 Approved 8 hour course

AVAILABLE E-LEARNING take the course at your convenience! 

Course fee: $175 for in-person, $125 for on-demand

To register for this course email us at training@hanrahanconsulting.com and include the following information:

  • COURSE TITLE
  • COURSE DATE or On-Demand
  • ATTENDEE(s) NAMES (and emails if on-demand)
  • DEPARTMENT/AGENCY NAME
  • Dept./Agency contact name and email

CONTACT US TO HOST THIS COURSE! training@hanrahanconsulting.com or call (617) 612-5210